A vulnerability in the Extensible Messaging and Presence Protocol (XMPP) service of Cisco Unified Contact Center Express (UCCx) could allow an unauthenticated, remote attacker to masquerade as a legitimate user. The vulnerability is due to the XMPP service incorrectly processing an unsecured HTTP port for third-party, remote presence monitoring. A successful exploit could allow the attacker to access the system as another user. There are no workarounds that address this vulnerability. This advisory is available at the following link: https://tools.cisco.com/security/center/content/CiscoSecurityAdvisory/cisco-sa-20170621-ucce
For information about fixed software releases, consult the Cisco bug ID(s) at the top of this advisory.
When considering software upgrades, customers are advised to regularly consult the advisories for Cisco products, which are available from the Cisco Security Advisories and Alerts page, to determine exposure and a complete upgrade solution.
In all cases, customers should ensure that the devices to be upgraded contain sufficient memory and confirm that current hardware and software configurations will continue to be supported properly by the new release. If the information is not clear, customers are advised to contact the Cisco Technical Assistance Center (TAC) or their contracted maintenance providers.
The Cisco Product Security Incident Response Team (PSIRT) is not aware of any public announcements or malicious use of the vulnerability that is described in this advisory.
This vulnerability was found during internal security testing.
To learn about Cisco security vulnerability disclosure policies and publications, see the Security Vulnerability Policy. This document also contains instructions for obtaining fixed software and receiving security vulnerability information from Cisco.
| Version | Description | Section | Status | Date |
|---|---|---|---|---|
| 1.0 | Initial public release. | - | Final | 2017-June-21 |
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