4
CVSSv2

CVE-2013-3551

Published: 21/02/2020 Updated: 26/02/2020
CVSS v2 Base Score: 4 | Impact Score: 2.9 | Exploitability Score: 8
CVSS v3 Base Score: 6.5 | Impact Score: 3.6 | Exploitability Score: 2.8
VMScore: 356
Vector: AV:N/AC:L/Au:S/C:P/I:N/A:N

Vulnerability Summary

Kernel/Modules/AgentTicketPhone.pm in Open Ticket Request System (OTRS) 3.0.x prior to 3.0.20, 3.1.x prior to 3.1.16, and 3.2.x prior to 3.2.7, and OTRS ITSM 3.0.x prior to 3.0.8, 3.1.x prior to 3.1.9, and 3.2.x prior to 3.2.5 does not properly restrict tickets, which allows remote attackers with a valid agent login to read restricted tickets via a crafted URL involving the ticket split mechanism.

Vulnerability Trend

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otrs otrs

otrs otrs itsm