4
CVSSv2

CVE-2020-10100

Published: 05/03/2020 Updated: 21/07/2021
CVSS v2 Base Score: 4 | Impact Score: 2.9 | Exploitability Score: 8
CVSS v3 Base Score: 6.5 | Impact Score: 3.6 | Exploitability Score: 2.8
VMScore: 356
Vector: AV:N/AC:L/Au:S/C:P/I:N/A:N

Vulnerability Summary

An issue exists in Zammad 3.0 up to and including 3.2. It allows for users to view ticket customer details associated with specific customers. However, the application does not properly implement access controls related to this functionality. As such, users of one company are able to access ticket data from other companies. Due to the multi-tenant nature of this application, users who can access ticket details from one organization to the next allows for users to exfiltrate potentially sensitive data of other companies.

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