otrs2: CVE-2021-21435

Related Vulnerabilities: CVE-2021-21435  

Debian Bug report logs - #982586
otrs2: CVE-2021-21435

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Reported by: Salvatore Bonaccorso <carnil@debian.org>

Date: Fri, 12 Feb 2021 07:30:01 UTC

Severity: important

Tags: security, upstream

Found in version otrs2/6.0.30-2

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Report forwarded to debian-bugs-dist@lists.debian.org, carnil@debian.org, team@security.debian.org, Patrick Matthäi <pmatthaei@debian.org>:
Bug#982586; Package src:otrs2. (Fri, 12 Feb 2021 07:30:04 GMT) (full text, mbox, link).


Acknowledgement sent to Salvatore Bonaccorso <carnil@debian.org>:
New Bug report received and forwarded. Copy sent to carnil@debian.org, team@security.debian.org, Patrick Matthäi <pmatthaei@debian.org>. (Fri, 12 Feb 2021 07:30:04 GMT) (full text, mbox, link).


Message #5 received at submit@bugs.debian.org (full text, mbox, reply):

From: Salvatore Bonaccorso <carnil@debian.org>
To: Debian Bug Tracking System <submit@bugs.debian.org>
Subject: otrs2: CVE-2021-21435
Date: Fri, 12 Feb 2021 08:26:36 +0100
Source: otrs2
Version: 6.0.30-2
Severity: important
Tags: security upstream
X-Debbugs-Cc: carnil@debian.org, Debian Security Team <team@security.debian.org>

Hi,

The following vulnerability was published for otrs2.

CVE-2021-21435[0]:
| Article Bcc fields and agent personal information are shown when
| customer prints the ticket (PDF) via external interface. This issue
| affects: OTRS AG OTRS 7.0.x version 7.0.23 and prior versions; 8.0.x
| version 8.0.10 and prior versions.

According to [1] it affects as well the 6.0.x versions but there is no
mention of a fix in the 6.0.x series yet.


If you fix the vulnerability please also make sure to include the
CVE (Common Vulnerabilities & Exposures) id in your changelog entry.

For further information see:

[0] https://security-tracker.debian.org/tracker/CVE-2021-21435
    https://cve.mitre.org/cgi-bin/cvename.cgi?name=CVE-2021-21435
[1] https://otrs.com/release-notes/otrs-security-advisory-2021-02/

Please adjust the affected versions in the BTS as needed.

Regards,
Salvatore



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