Multiple vulnerabilities in the video service of Cisco TelePresence Collaboration Endpoint (CE) and Cisco RoomOS Software could allow an unauthenticated, remote attacker to cause a denial of service (DoS) condition on an affected device. The vulnerabilities are due to insufficient input validation. An attacker could exploit these vulnerabilities by sending crafted traffic to the video service of an affected endpoint. A successful exploit could allow the attacker to cause the video service to crash, resulting in a DoS condition on an affected device. Cisco has released software updates that address these vulnerabilities. There are no workarounds that address these vulnerabilities. This advisory is available at the following link: https://tools.cisco.com/security/center/content/CiscoSecurityAdvisory/cisco-sa-20191106-telepres-roomos-dos
Multiple vulnerabilities in the video service of Cisco TelePresence Collaboration Endpoint (CE) and Cisco RoomOS Software could allow an unauthenticated, remote attacker to cause a denial of service (DoS) condition on an affected device.
The vulnerabilities are due to insufficient input validation. An attacker could exploit these vulnerabilities by sending crafted traffic to the video service of an affected endpoint. A successful exploit could allow the attacker to cause the video service to crash, resulting in a DoS condition on an affected device.
Cisco has released software updates that address these vulnerabilities. There are no workarounds that address these vulnerabilities.
This advisory is available at the following link:
https://tools.cisco.com/security/center/content/CiscoSecurityAdvisory/cisco-sa-20191106-telepres-roomos-dos
These vulnerabilities affect the following Cisco products if they are running Cisco TelePresence CE Software releases earlier than 9.8.0 or Cisco RoomOS Software releases earlier than RoomOS July Drop 1 2019:
Only products listed in the Vulnerable Products section of this advisory are known to be affected by these vulnerabilities.
Cisco has confirmed that these vulnerabilities do not affect Cisco TelePresence Codec (TC) Software.There are no workarounds that address these vulnerabilities.
Cisco has released free software updates that address the vulnerabilities described in this advisory. Customers may only install and expect support for software versions and feature sets for which they have purchased a license. By installing, downloading, accessing, or otherwise using such software upgrades, customers agree to follow the terms of the Cisco software license:
https://www.cisco.com/c/en/us/products/end-user-license-agreement.html
Additionally, customers may only download software for which they have a valid license, procured from Cisco directly, or through a Cisco authorized reseller or partner. In most cases this will be a maintenance upgrade to software that was previously purchased. Free security software updates do not entitle customers to a new software license, additional software feature sets, or major revision upgrades.
When considering software upgrades, customers are advised to regularly consult the advisories for Cisco products, which are available from the Cisco Security Advisories and Alerts page, to determine exposure and a complete upgrade solution.
In all cases, customers should ensure that the devices to be upgraded contain sufficient memory and confirm that current hardware and software configurations will continue to be supported properly by the new release. If the information is not clear, customers are advised to contact the Cisco Technical Assistance Center (TAC) or their contracted maintenance providers.
Customers who purchase directly from Cisco but do not hold a Cisco service contract and customers who make purchases through third-party vendors but are unsuccessful in obtaining fixed software through their point of sale should obtain upgrades by contacting the Cisco TAC:
https://www.cisco.com/c/en/us/support/web/tsd-cisco-worldwide-contacts.html
Customers should have the product serial number available and be prepared to provide the URL of this advisory as evidence of entitlement to a free upgrade.
Cisco fixed these vulnerabilities in Cisco TelePresence CE Software releases 9.8.0 and later.
Customers can download Cisco TelePresence CE Software from the Software Center by doing the following:
Cisco has addressed these vulnerabilities in Cisco RoomOS July Drop 1 2019 Service, which is cloud based. No user action is required. Customers can determine the current remediation status or software version by using the Help function in the service GUI.
Customers who need additional information are advised to contact the Cisco Technical Assistance Center (TAC) or their contracted maintenance providers.
The Cisco Product Security Incident Response Team (PSIRT) is not aware of any public announcements or malicious use of the vulnerabilities that are described in this advisory.
These vulnerabilities were found by KO of Cisco ASIG during internal security testing.
To learn about Cisco security vulnerability disclosure policies and publications, see the Security Vulnerability Policy. This document also contains instructions for obtaining fixed software and receiving security vulnerability information from Cisco.
| Version | Description | Section | Status | Date |
|---|---|---|---|---|
| 1.0 | Initial public release. | - | Final | 2019-November-06 |
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