DSA-4021-1 otrs2 -- security update

Debian Security Advisory

DSA-4021-1 otrs2 -- security update

Date Reported:

07 Nov 2017

Affected Packages:

otrs2

Vulnerable:

Yes

Security database references:

In Mitre's CVE dictionary: CVE-2017-14635.

More information:

It was discovered that missing input validation in the Open Ticket Request System could result in privilege escalation by an agent with write permissions for statistics.

For the oldstable distribution (jessie), this problem has been fixed in version 3.3.18-1+deb8u1.

For the stable distribution (stretch), this problem has been fixed in version 5.0.16-1+deb9u2.

We recommend that you upgrade your otrs2 packages.