DSA-2867-1 otrs2 -- several vulnerabilities

Related Vulnerabilities: CVE-2014-1471   CVE-2014-1694  

Several vulnerabilities were discovered in otrs2, the Open Ticket Request System. The Common Vulnerabilities and Exposures project identifies the following problems: CVE-2014-1694 Norihiro Tanaka reported missing challenge token checks. An attacker that managed to take over the session of a logged in customer could create tickets and/or send follow-ups to existing tickets due to these missing checks. CVE-2014-1471 Karsten Nielsen from Vasgard GmbH discovered that an attacker with a valid customer or agent login could inject SQL code through the ticket search URL. For the oldstable distribution (squeeze), these problems have been fixed in version 2.4.9+dfsg1-3+squeeze5. For the stable distribution (wheezy), these problems have been fixed in version 3.1.7+dfsg1-8+deb7u4. For the testing distribution (jessie) and the unstable distribution (sid), these problems have been fixed in version 3.3.4-1. We recommend that you upgrade your otrs2 packages.

Debian Security Advisory

DSA-2867-1 otrs2 -- several vulnerabilities

Date Reported:
23 Feb 2014
Affected Packages:
otrs2
Vulnerable:
Yes
Security database references:
In Mitre's CVE dictionary: CVE-2014-1471, CVE-2014-1694.
More information:

Several vulnerabilities were discovered in otrs2, the Open Ticket Request System. The Common Vulnerabilities and Exposures project identifies the following problems:

  • CVE-2014-1694

    Norihiro Tanaka reported missing challenge token checks. An attacker that managed to take over the session of a logged in customer could create tickets and/or send follow-ups to existing tickets due to these missing checks.

  • CVE-2014-1471

    Karsten Nielsen from Vasgard GmbH discovered that an attacker with a valid customer or agent login could inject SQL code through the ticket search URL.

For the oldstable distribution (squeeze), these problems have been fixed in version 2.4.9+dfsg1-3+squeeze5.

For the stable distribution (wheezy), these problems have been fixed in version 3.1.7+dfsg1-8+deb7u4.

For the testing distribution (jessie) and the unstable distribution (sid), these problems have been fixed in version 3.3.4-1.

We recommend that you upgrade your otrs2 packages.