A vulnerability in Cisco Finesse could allow an authenticated, remote attacker to gain access to sensitive information or cause a denial of service (DoS) condition. The vulnerability is due to improper processing of XML files by an affected device. An authenticated, remote attacker could exploit this vulnerability by sending a malicious XML file to the affected device. Processing the malicious XML file could cause the device to consume excessive amounts of CPU and memory resources that could trigger a DoS condition. The attacker could also gain access to sensitive information on the device, which could be leveraged to conduct further attacks. Cisco has confirmed the vulnerability; however, software updates are not available. To exploit this vulnerability, an attacker must authenticate to the targeted device. This access requirement may reduce the likelihood of a successful exploit.
The Cisco Product Security Incident Response Team (PSIRT) is not aware of any public announcements or malicious use of the vulnerability that is described in this advisory.
To learn about Cisco security vulnerability disclosure policies and publications, see the Security Vulnerability Policy. This document also contains instructions for obtaining fixed software and receiving security vulnerability information from Cisco.
| Version | Description | Section | Status | Date |
| 1.0 | Initial Release | NA | Final | 2015-May-27 |
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