A vulnerability in the web-based management interface of Cisco Finesse could allow an unauthenticated, remote attacker to bypass authorization and access sensitive information related to the device. The vulnerability exists because the software fails to sanitize URLs before it handles requests. An attacker could exploit this vulnerability by submitting a crafted URL. A successful exploit could allow the attacker to gain unauthorized access to sensitive information. Cisco has released software updates that address this vulnerability. There are no workarounds that address this vulnerability. This advisory is available at the following link:https://tools.cisco.com/security/center/content/CiscoSecurityAdvisory/cisco-sa-20200108-finesse-xss
A vulnerability in the web-based management interface of Cisco Finesse could allow an unauthenticated, remote attacker to bypass authorization and access sensitive information related to the device.
The vulnerability exists because the software fails to sanitize URLs before it handles requests. An attacker could exploit this vulnerability by submitting a crafted URL. A successful exploit could allow the attacker to gain unauthorized access to sensitive information.
Cisco has released software updates that address this vulnerability. There are no workarounds that address this vulnerability.
This advisory is available at the following link:
https://tools.cisco.com/security/center/content/CiscoSecurityAdvisory/cisco-sa-20200108-finesse-xss
At the time of publication, this vulnerability affected Cisco Finesse releases earlier than the first fixed software release for each code train.
See the Details section in the bug ID(s) at the top of this advisory for the most complete and current information.
Only products listed in the Vulnerable Products section of this advisory are known to be affected by this vulnerability.
There are no workarounds that address this vulnerability.
When considering software upgrades, customers are advised to regularly consult the advisories for Cisco products, which are available from the Cisco Security Advisories and Alerts page, to determine exposure and a complete upgrade solution.
In all cases, customers should ensure that the devices to be upgraded contain sufficient memory and confirm that current hardware and software configurations will continue to be supported properly by the new release. If the information is not clear, customers are advised to contact the Cisco Technical Assistance Center (TAC) or their contracted maintenance providers.
At the time of publication, Cisco Finesse Releases 11.6(1) ES9, 12.0(1)ES03, and 12.5(1) contained the fix for this vulnerability.
See the Details section in the bug ID(s) at the top of this advisory for the most complete and current information.
The Cisco Product Security Incident Response Team (PSIRT) is not aware of any public announcements or malicious use of the vulnerability that is described in this advisory.
This vulnerability was found during the resolution of a Cisco TAC support case.
To learn about Cisco security vulnerability disclosure policies and publications, see the Security Vulnerability Policy. This document also contains instructions for obtaining fixed software and receiving security vulnerability information from Cisco.
| Version | Description | Section | Status | Date |
|---|---|---|---|---|
| 1.0 | Initial public release. | - | Final | 2020-JAN-08 |
| 1.1 | Updated fixed releases. | Fixed Releases | Final | 2020-MAR-30 |
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