A vulnerability in the email message filtering feature of Cisco AsyncOS Software for Cisco Email Security Appliance (ESA) and Cisco Content Security Management Appliance (SMA) could allow an unauthenticated, remote attacker to cause repeated crashes in some internal processes that are running on the affected devices, resulting in a denial of service (DoS) condition. The vulnerability is due to insufficient input validation of email attachments. An attacker could exploit this vulnerability by sending an email message with a crafted attachment through an affected device. A successful exploit could allow the attacker to cause specific processes to crash repeatedly, resulting in the complete unavailability of both the Cisco Advanced Malware Protection (AMP) and message tracking features and in severe performance degradation while processing email. After the affected processes restart, the software resumes filtering for the same attachment, causing the affected processes to crash and restart again. A successful exploit could also allow the attacker to cause a repeated DoS condition. Manual intervention may be required to recover from this situation. Cisco has released software updates that address this vulnerability. There are no workarounds that address this vulnerability. This advisory is available at the following link: https://tools.cisco.com/security/center/content/CiscoSecurityAdvisory/cisco-sa-20200219-esa-sma-dos
A vulnerability in the email message filtering feature of Cisco AsyncOS Software for Cisco Email Security Appliance (ESA) and Cisco Content Security Management Appliance (SMA) could allow an unauthenticated, remote attacker to cause repeated crashes in some internal processes that are running on the affected devices, resulting in a denial of service (DoS) condition.
The vulnerability is due to insufficient input validation of email attachments. An attacker could exploit this vulnerability by sending an email message with a crafted attachment through an affected device. A successful exploit could allow the attacker to cause specific processes to crash repeatedly, resulting in the complete unavailability of both the Cisco Advanced Malware Protection (AMP) and message tracking features and in severe performance degradation while processing email.
After the affected processes restart, the software resumes filtering for the same attachment, causing the affected processes to crash and restart again. A successful exploit could also allow the attacker to cause a repeated DoS condition. Manual intervention may be required to recover from this situation.
Cisco has released software updates that address this vulnerability. There are no workarounds that address this vulnerability.
This advisory is available at the following link:
https://tools.cisco.com/security/center/content/CiscoSecurityAdvisory/cisco-sa-20200219-esa-sma-dos
This vulnerability affects Cisco ESA and Cisco SMA virtual and hardware appliances if they are running a vulnerable release of Cisco AsyncOS Software that is configured to use either Cisco AMP or message tracking.
For information about which releases are vulnerable, see the Fixed Software section of this advisory.
Only products listed in the Vulnerable Products section of this advisory are known to be affected by this vulnerability.
Cisco has confirmed that this vulnerability does not affect Cisco Web Security Appliance (WSA).
There are no workarounds that address this vulnerability.
Cisco has released free software updates that address the vulnerability described in this advisory. Customers may only install and expect support for software versions and feature sets for which they have purchased a license. By installing, downloading, accessing, or otherwise using such software upgrades, customers agree to follow the terms of the Cisco software license:
https://www.cisco.com/c/en/us/products/end-user-license-agreement.html
Additionally, customers may only download software for which they have a valid license, procured from Cisco directly, or through a Cisco authorized reseller or partner. In most cases this will be a maintenance upgrade to software that was previously purchased. Free security software updates do not entitle customers to a new software license, additional software feature sets, or major revision upgrades.
When considering software upgrades, customers are advised to regularly consult the advisories for Cisco products, which are available from the Cisco Security Advisories and Alerts page, to determine exposure and a complete upgrade solution.
In all cases, customers should ensure that the devices to be upgraded contain sufficient memory and confirm that current hardware and software configurations will continue to be supported properly by the new release. If the information is not clear, customers are advised to contact the Cisco Technical Assistance Center (TAC) or their contracted maintenance providers.
Customers Without Service Contracts
Customers who purchase directly from Cisco but do not hold a Cisco service contract and customers who make purchases through third-party vendors but are unsuccessful in obtaining fixed software through their point of sale should obtain upgrades by contacting the Cisco TAC:
https://www.cisco.com/c/en/us/support/web/tsd-cisco-worldwide-contacts.html
Customers should have the product serial number available and be prepared to provide the URL of this advisory as evidence of entitlement to a free upgrade.
Fixed Releases
Customers are advised to upgrade to an appropriate release as indicated in the applicable table in this section. In the following table(s), the left column lists major releases of Cisco AsyncOS Software. The right column indicates whether a release is affected by the vulnerability described in this advisory and the first release that includes the fix for this vulnerability.
Cisco ESA: CSCvo89192
Cisco AsyncOS Major Software Release | First Fixed Release |
---|---|
Earlier than 111 | Migrate to 11.0.3-251 |
11 | 11.0.3-251 |
12 | 12.5.0-059 |
13 | Not vulnerable |
Cisco SMA: CSCvo89182
Cisco AsyncOS Major Software Release | First Fixed Release |
---|---|
Earlier than 111 | Migrate to 11.0.1-161 |
11 | 11.0.1-161 |
12 | 12.5.0-633 |
13 | Not vulnerable |
Cisco Cloud Email Security (CES) includes Cisco ESA and Cisco SMA devices as part of the service solution. Cisco provides regular maintenance of the products included in this solution. Customers can also request a software upgrade by contacting Cisco CES support.
The Cisco Product Security Incident Response Team (PSIRT) is not aware of any public announcements or malicious use of the vulnerability that is described in this advisory.
This vulnerability was found during the resolution of a Cisco TAC support case.
To learn about Cisco security vulnerability disclosure policies and publications, see the Security Vulnerability Policy. This document also contains instructions for obtaining fixed software and receiving security vulnerability information from Cisco.
Version | Description | Section | Status | Date |
---|---|---|---|---|
1.0 | Initial public release. | - | Final | 2020-February-19 |
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