A vulnerability in the web-based management interface of Cisco Unified Customer Voice Portal (CVP) could allow an unauthenticated, remote attacker to perform a cross-site scripting (XSS) attack against a user. This vulnerability is due to insufficient input validation of a parameter that is used by the web-based management interface. An attacker could exploit this vulnerability by persuading a user to click a malicious link. A successful exploit could allow the attacker to execute arbitrary code in the context of the affected interface or access sensitive, browser-based information. If the targeted user has administrative privileges, the attacker may also be able to cause the affected device to reboot. Cisco has released software updates that address this vulnerability. There are no workarounds that address this vulnerability. This advisory is available at the following link:https://tools.cisco.com/security/center/content/CiscoSecurityAdvisory/cisco-sa-cvp-xss-yvE6L8Zq
A vulnerability in the web-based management interface of Cisco Unified Customer Voice Portal (CVP) could allow an unauthenticated, remote attacker to perform a cross-site scripting (XSS) attack against a user.
This vulnerability is due to insufficient input validation of a parameter that is used by the web-based management interface. An attacker could exploit this vulnerability by persuading a user to click a malicious link. A successful exploit could allow the attacker to execute arbitrary code in the context of the affected interface or access sensitive, browser-based information. If the targeted user has administrative privileges, the attacker may also be able to cause the affected device to reboot.
Cisco has released software updates that address this vulnerability. There are no workarounds that address this vulnerability.
This advisory is available at the following link:
https://tools.cisco.com/security/center/content/CiscoSecurityAdvisory/cisco-sa-cvp-xss-yvE6L8Zq
At the time of publication, this vulnerability affected Cisco Unified CVP releases 12.5(1) and earlier.
See the Details section in the bug ID(s) at the top of this advisory for the most complete and current information.
Only products listed in the Vulnerable Products section of this advisory are known to be affected by this vulnerability.
There are no workarounds that address this vulnerability.
When considering software upgrades, customers are advised to regularly consult the advisories for Cisco products, which are available from the Cisco Security Advisories page, to determine exposure and a complete upgrade solution.
In all cases, customers should ensure that the devices to be upgraded contain sufficient memory and confirm that current hardware and software configurations will continue to be supported properly by the new release. If the information is not clear, customers are advised to contact the Cisco Technical Assistance Center (TAC) or their contracted maintenance providers.
At the time of publication, Cisco Unified CVP releases 12.6(1) and later contained the fix for this vulnerability.
See the Details section in the bug ID(s) at the top of this advisory for the most complete and current information.
To download the release from the Software Center on Cisco.com, click Browse All and navigate to Contact Center > Options for Contact Center Solutions > Unified Customer Voice Portal > Cisco Customer Voice Portal Software Releases.
The Cisco Product Security Incident Response Team (PSIRT) is not aware of any public announcements or malicious use of the vulnerability that is described in this advisory.
This vulnerability was found during the resolution of a Cisco TAC support case.
To learn about Cisco security vulnerability disclosure policies and publications, see the Security Vulnerability Policy. This document also contains instructions for obtaining fixed software and receiving security vulnerability information from Cisco.
| Version | Description | Section | Status | Date |
|---|---|---|---|---|
| 1.2 | Updated vulnerable releases. | Vulnerable Products | Final | 2021-JUL-28 |
| 1.1 | Updated CVSS score, necessary attacker privileges, and possible impacts of the vulnerability. | Summary | Final | 2021-JUL-22 |
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