A vulnerability in the Tomcat implementation for Cisco Unified Contact Center Express (Unified CCX) could allow an unauthenticated, remote attacker to cause a web cache poisoning attack on an affected device. This vulnerability is due to improper input validation of HTTP requests. An attacker could exploit this vulnerability by sending crafted HTTP requests to a specific API endpoint on the Unified CCX Finesse Portal. A successful exploit could allow the attacker to cause the internal WebProxy to redirect users to an attacker-controlled host. Cisco has released software updates that address this vulnerability. There are no workarounds that address this vulnerability. This advisory is available at the following link:https://sec.cloudapps.cisco.com/security/center/content/CiscoSecurityAdvisory/cisco-sa-uccx-wcp-JJeqDT3S
A vulnerability in the Tomcat implementation for Cisco Unified Contact Center Express (Unified CCX) could allow an unauthenticated, remote attacker to cause a web cache poisoning attack on an affected device.
This vulnerability is due to improper input validation of HTTP requests. An attacker could exploit this vulnerability by sending crafted HTTP requests to a specific API endpoint on the Unified CCX Finesse Portal. A successful exploit could allow the attacker to cause the internal WebProxy to redirect users to an attacker-controlled host.
Cisco has released software updates that address this vulnerability. There are no workarounds that address this vulnerability.
This advisory is available at the following link:
https://sec.cloudapps.cisco.com/security/center/content/CiscoSecurityAdvisory/cisco-sa-uccx-wcp-JJeqDT3S
At the time of publication, this vulnerability affected Cisco Unified CCX Finesse Portal.
Note: This vulnerability is not exploitable if Cisco Unified CCX Finesse Portal is accessed through the Finesse desktop web application. An exploit is only possible through third-party web applications that use the Unified CCX APIs.
For information about which Cisco software releases were vulnerable at the time of publication, see the Fixed Software section of this advisory. See the Details section in the bug ID at the top of this advisory for the most complete and current information.
Only products listed in the Vulnerable Products section of this advisory are known to be affected by this vulnerability.
Cisco has confirmed that this vulnerability does not affect the following Cisco products:
There are no workarounds that address this vulnerability.
When considering software upgrades, customers are advised to regularly consult the advisories for Cisco products, which are available from the Cisco Security Advisories page, to determine exposure and a complete upgrade solution.
In all cases, customers should ensure that the devices to be upgraded contain sufficient memory and confirm that current hardware and software configurations will continue to be supported properly by the new release. If the information is not clear, customers are advised to contact the Cisco Technical Assistance Center (TAC) or their contracted maintenance providers.
At the time of publication, the release information in the following table was accurate. See the Details section in the bug ID at the top of this advisory for the most complete and current information.
The left column lists Cisco software releases, and the right column indicates whether a release was affected by the vulnerability that is described in this advisory and which release included the fix for this vulnerability.
| Cisco Unified CCX Release | First Fixed Release |
|---|---|
| Earlier than 12.5(1)SU03 ES02 | 12.5(1)SU03 ES02 |
The Cisco Product Security Incident Response Team (PSIRT) validates only the affected and fixed release information that is documented in this advisory.
The Cisco PSIRT is not aware of any public announcements or malicious use of the vulnerability that is described in this advisory.
Cisco would like to thank Ahmed Shaier and Michael Nady of BMB Egypt for reporting this vulnerability.
To learn about Cisco security vulnerability disclosure policies and publications, see the Security Vulnerability Policy. This document also contains instructions for obtaining fixed software and receiving security vulnerability information from Cisco.
| Version | Description | Section | Status | Date |
|---|---|---|---|---|
| 1.0 | Initial public release. | - | Final | 2023-AUG-16 |
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