SUPPORT COMMUNICATION- SECURITY BULLETIN HPSBPI02794 SSRT100542 rev.2 - Certain HP Photosmart Printers, Remote Denial of Service (DoS)

Related Vulnerabilities: CVE-2012-2017  

A potential security vulnerability has been identified with certain HP Photosmart printers. The vulnerability could be exploited remotely to create a Denial of Service (DoS).

Potential Security Impact:
Remote Denial of Service (DoS)

VULNERABILITY SUMMARY

A potential security vulnerability has been identified with certain HP Photosmart printers. The vulnerability could be exploited remotely to create a Denial of Service (DoS).
Reference Number
CVE-2012-2017
SUPPORTED SOFTWARE VERSIONS*: ONLY impacted versions are listed.
HP Photosmart Wireless e-All-in-One Printer series - B110
HP Photosmart e-All-in-One Printer series - D110
HP Photosmart Plus e-All-in-One Printer series - B210
HP Photosmart eStation All-in-One Printer series - C510
HP Photosmart Ink Advantage e-All-in-One Printer series - K510
HP Photosmart Premium Fax e-All-in-One Printer series - C410
BACKGROUND
CVSS 2.0 Base Metrics
Reference
Base Vector
Base Score
CVE-2012-2017
(AV:N/AC:L/Au:N/C:N/I:N/A:C)
7.8
Information on CVSS is documented in HP Customer Notice: HPSN-2008-002.
RESOLUTION
HP has provided firmware updates to resolve this vulnerability. To obtain the updated firmware, go to the HP Software and Drivers page for your product and find the firmware update from the list of available software.
note:
Updates are not available for the following products. These products should be used on networks where the users are trusted.
HP Photosmart Ink Advantage e-All-in-One Printer series - K510
HP Photosmart Premium Fax e-All-in-One Printer series - C410
...
Third Party Security Patches: Third party security patches that are to be installed on systems running HP software products should be applied in accordance with the customer's patch management policy.
Support: For issues about implementing the recommendations of this Security Bulletin, visit http://www.hp.com/go/contacthp to learn about your HP support options.
Report: To report a potential security vulnerability with any HP supported product, send email to: hp-security-alert@hp.com.
Subscribe: To initiate a subscription to receive future HP Security Bulletin alerts via email, visit https://h41369.www4.hp.com/alerts-signup.php?lang=en&cc=US&jumpid=hpsc_profile.
Security Bulletin Archive: To view released Security Bulletins, search the HP Support Site for "security bulletin".
Software Product Category: The Software Product Category is represented in the title by the two characters following HPSB.
PI
HP Printing and Imaging
HF
HP Hardware and Firmware
GN
HP General Software
It is strongly recommended that security related information being communicated to HP be encrypted using PGP, especially exploit information.
To get the security-alert PGP key, please send an e-mail message as follows:
Subject: get key
System management and security procedures must be reviewed frequently to maintain system integrity. HP is continually reviewing and enhancing the security features of software products to provide customers with current secure solutions.

"HP is broadly distributing this Security Bulletin in order to bring to the attention of users of the affected HP products the important security information contained in this Bulletin.HP recommends that all users determine the applicability of this information to their individual situations and take appropriate action.HP does not warrant that this information is necessarily accurate or complete for all user situations and, consequently, HP will not be responsible for any damages resulting from user's use or disregard of the information provided in this Bulletin.To the extent permitted by law, HP disclaims all warranties, either express or implied, including the warranties of merchantability and fitness for a particular purpose, title and non-infringement."
REVISION HISTORY : Version:1 (rev.1) - 27 June 2012 Initial release; Version:2 (rev.2) - 27 July 2017 Updated Note tag, shortened firmware install process, and added boilerplate reuse text.