SUPPORT COMMUNICATION- SECURITY BULLETIN HPSBPI03014 rev.2 - HP LaserJet Pro MFP Printers, HP Color LaserJet Pro MFP Printers, Remote Disclosure of Information

Related Vulnerabilities: CVE-2014-0160  

A potential vulnerability exists in HP LaserJet Pro MFP Printers, HP Color LaserJet Pro MFP Printers. This is the OpenSSL vulnerability known as "Heartbleed" (CVE-2014-0160) which could be exploited remotely resulting in disclosure of information.

Potential Security Impact:
Remote disclosure of information

VULNERABILITY SUMMARY

A potential vulnerability exists in HP LaserJet Pro MFP Printers, HP Color LaserJet Pro MFP Printers. This is the OpenSSL vulnerability known as "Heartbleed" (CVE-2014-0160) which could be exploited remotely resulting in disclosure of information.
Reference Number
CVE-2014-0160, SSRT101524
SUPPORTED SOFTWARE VERSIONS*: ONLY impacted versions are listed.
Please refer to the RESOLUTION below for a list of impacted products.
BACKGROUND
CVSS 2.0 Base Metrics
Reference
Base Vector
Base Score
CVE-2014-0160
(AV:N/AC:L/Au:N/C:P/I:N/A:N)
5.0

Information on CVSS is documented in HP Customer Notice: HPSN-2008-002
RESOLUTION
HP has provided firmware updates that address this vulnerability. Please see the table below. To obtain the updated firmware, go to the HP Software and Drivers page for your product and find the firmware update from the list of available software.
Product Name
Model Number
Firmware Revision
Product Name
Model
Firmware Update Version
HP LaserJet Pro M435nw Multifunction Printer
A3E42A
v 20140411 (or higher)
HP LaserJet Pro 500 color MFP M570
CZ271A, CZ272A
v 20140411 (or higher)
HP LaserJet Pro M521 Multifunction Printer
A8P79A, A8P80A
v 20140411 (or higher)
HP Color LaserJet Pro MFP M476
CF387A, CF386A, CF385A
v 20140410 (or higher)
HP LaserJet Pro M701/M706 Printer
B6S00A, B6S01A, B6S02A
v 20140411 (or higher)
...
Third Party Security Patches: Third party security patches that are to be installed on systems running HP software products should be applied in accordance with the customer's patch management policy.
Support: For issues about implementing the recommendations of this Security Bulletin, visit http://www.hp.com/go/contacthp to learn about your HP support options.
Report: To report a potential security vulnerability with any HP supported product, send email to: hp-security-alert@hp.com.
Subscribe: To initiate a subscription to receive future HP Security Bulletin alerts via email, visit https://h41369.www4.hp.com/alerts-signup.php?lang=en&cc=US&jumpid=hpsc_profile.
Security Bulletin Archive: To view released Security Bulletins, search the HP Support Site for "security bulletin".
Software Product Category: The Software Product Category is represented in the title by the two characters following HPSB.
PI
HP Printing and Imaging
HF
HP Hardware and Firmware
GN
HP General Software
It is strongly recommended that security related information being communicated to HP be encrypted using PGP, especially exploit information.
To get the security-alert PGP key, please send an e-mail message as follows:
Subject: get key
System management and security procedures must be reviewed frequently to maintain system integrity. HP is continually reviewing and enhancing the security features of software products to provide customers with current secure solutions.

"HP is broadly distributing this Security Bulletin in order to bring to the attention of users of the affected HP products the important security information contained in this Bulletin.HP recommends that all users determine the applicability of this information to their individual situations and take appropriate action.HP does not warrant that this information is necessarily accurate or complete for all user situations and, consequently, HP will not be responsible for any damages resulting from user's use or disregard of the information provided in this Bulletin.To the extent permitted by law, HP disclaims all warranties, either express or implied, including the warranties of merchantability and fitness for a particular purpose, title and non-infringement."
REVISION HISTORY : Version:1 (rev.1) - 24 April 2014 Initial release; Version:2 (rev.2) - 13 July 2017 Shortened firmware install process and updated boilerplate reuse text.