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otrs vulnerabilities and exploits
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4.3
CVSSv3
CVE-2021-36091
Agents are able to list appointments in the calendars without required permissions. This issue affects: OTRS AG ((OTRS)) Community Edition: 6.0.x version 6.0.1 and later versions. OTRS AG OTRS: 7.0.x versions before 7.0.27.
Otrs Otrs
6.1
CVSSv3
CVE-2021-36092
It's possible to create an email which contains specially crafted link and it can be used to perform XSS attack. This issue affects: OTRS AG ((OTRS)) Community Edition:6.0.x version 6.0.1 and later versions. OTRS AG OTRS: 7.0.x version 7.0.27 and prior versions; 8.0.x versio...
Otrs Otrs
7.5
CVSSv3
CVE-2021-21441
There is a XSS vulnerability in the ticket overview screens. It's possible to collect various information by having an e-mail shown in the overview screen. Attack can be performed by sending specially crafted e-mail to the system and it doesn't require any user intracti...
Otrs Otrs
6.5
CVSSv3
CVE-2021-21439
DoS attack can be performed when an email contains specially designed URL in the body. It can lead to the high CPU usage and cause low quality of service, or in extreme case bring the system to a halt. This issue affects: OTRS AG ((OTRS)) Community Edition 6.0.x version 6.0.1 and...
Otrs Otrs
4.3
CVSSv3
CVE-2021-21437
Agents are able to see linked Config Items without permissions, which are defined in General Catalog. This issue affects: OTRSCIsInCustomerFrontend 7.0.15 and prior versions, ITSMConfigurationManagement 7.0.24 and prior versions
Otrs Itsmconfigurationmanagement
Otrs Otrscisincustomerfrontend
4.3
CVSSv3
CVE-2021-21438
Agents are able to see linked FAQ articles without permissions (defined in FAQ Category). This issue affects: FAQ version 6.0.29 and prior versions, OTRS version 7.0.24 and prior versions.
Otrs Faq
Otrs Otrs
4.8
CVSSv3
CVE-2021-21434
Survey administrator can craft a survey in such way that malicious code can be executed in the agent interface (i.e. another agent who wants to make changes in the survey). This issue affects: OTRS AG Survey 6.0.x version 6.0.20 and prior versions; 7.0.x version 7.0.19 and prior ...
Otrs Survey
6.5
CVSSv3
CVE-2021-21435
Article Bcc fields and agent personal information are shown when customer prints the ticket (PDF) via external interface. This issue affects: OTRS AG OTRS 7.0.x version 7.0.23 and prior versions; 8.0.x version 8.0.10 and prior versions.
Otrs Otrs
4.3
CVSSv3
CVE-2021-21436
Agents are able to see and link Config Items without permissions, which are defined in General Catalog. This issue affects: OTRS AG OTRSCIsInCustomerFrontend 7.0.x version 7.0.14 and prior versions.
Otrs Cis In Customer Frontend
4.9
CVSSv3
CVE-2020-1779
When dynamic templates are used (OTRSTicketForms), admin can use OTRS tags which are not masked properly and can reveal sensitive information. This issue affects: OTRS AG OTRSTicketForms 6.0.x version 6.0.40 and prior versions; 7.0.x version 7.0.29 and prior versions; 8.0.x versi...
Otrs Ticket Forms
CVSSv3
CVSSv2
CVSSv3
VMScore
Recommendations:
validation
CVE-2012-1823
malicious code
CVE-2024-5770
CVE-2023-45866
CVE-2024-35687
local users
CVE-2024-31246
CVE-2024-35730
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