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otrs vulnerabilities and exploits
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7.5
CVSSv3
CVE-2024-23791
Insertion of debug information into log file during building the elastic search index allows reading of sensitive information from articles.This issue affects OTRS: from 7.0.X up to and including 7.0.48, from 8.0.X up to and including 8.0.37, from 2023.X up to and including 2023....
Otrs Otrs
6.5
CVSSv3
CVE-2024-23792
When adding attachments to ticket comments, another user can add attachments as well impersonating the orginal user. The attack requires a logged-in other user to know the UUID. While the legitimate user completes the comment, the malicious user can add more files to the comment....
Otrs Otrs
4.3
CVSSv3
CVE-2019-13457
An issue exists in Open Ticket Request System (OTRS) 7.0.x up to and including 7.0.8. A customer user can use the search results to disclose information from their "company" tickets (with the same CustomerID), even when the CustomerDisableCompanyTicketAccess setting is ...
Otrs Otrs
7.5
CVSSv3
CVE-2022-3501
Article template contents with sensitive data could be accessed from agents without permissions.
Otrs Otrs
6.5
CVSSv3
CVE-2021-21440
Generated Support Bundles contains private S/MIME and PGP keys if containing folder is not hidden. This issue affects: OTRS AG ((OTRS)) Community Edition 6.0.x version 6.0.1 and later versions. OTRS AG OTRS 7.0.x version 7.0.27 and prior versions; 8.0.x version 8.0.14 and prior v...
Otrs Otrs
7.5
CVSSv3
CVE-2021-21441
There is a XSS vulnerability in the ticket overview screens. It's possible to collect various information by having an e-mail shown in the overview screen. Attack can be performed by sending specially crafted e-mail to the system and it doesn't require any user intracti...
Otrs Otrs
5.4
CVSSv3
CVE-2020-1768
The external frontend system uses numerous background calls to the backend. Each background request is treated as user activity so the SessionMaxIdleTime will not be reached. This issue affects: OTRS 7.0.x version 7.0.14 and prior versions.
Otrs Otrs
5.4
CVSSv3
CVE-2020-1771
Attacker is able craft an article with a link to the customer address book with malicious content (JavaScript). When agent opens the link, JavaScript code is executed due to the missing parameter encoding. This issue affects: ((OTRS)) Community Edition: 6.0.26 and prior versions....
Otrs Otrs
8.1
CVSSv3
CVE-2020-1773
An attacker with the ability to generate session IDs or password reset tokens, either by being able to authenticate or by exploiting OSA-2020-09, may be able to predict other users session IDs, password reset tokens and automatically generated passwords. This issue affects ((OTRS...
Otrs Otrs
5.4
CVSSv3
CVE-2019-16375
An issue exists in Open Ticket Request System (OTRS) 7.0.x up to and including 7.0.11, and Community Edition 5.0.x up to and including 5.0.37 and 6.0.x up to and including 6.0.22. An attacker who is logged in as an agent or customer user with appropriate permissions can create a ...
Otrs Otrs
CVSSv3
CVSSv2
CVSSv3
VMScore
Recommendations:
bypass
open redirect
CVE-2024-4358
CVE-2024-24199
CVE-2024-5550
CVE-2024-5305
CVE-2024-30373
CVE-2024-1800
deserialization
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