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otrs otrs vulnerabilities and exploits
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4.3
CVSSv3
CVE-2023-38058
An improper privilege check in the OTRS ticket move action in the agent interface allows any as agent authenticated malicious user to to perform a move of an ticket without the needed permission. This issue affects OTRS: from 8.0.X prior to 8.0.35.
Otrs Otrs
4.3
CVSSv3
CVE-2022-1004
Accounted time is shown in the Ticket Detail View (External Interface), even if ExternalFrontend::TicketDetailView###AccountedTimeDisplay is disabled.
Otrs Otrs
4.3
CVSSv3
CVE-2021-36097
Agents are able to lock the ticket without the "Owner" permission. Once the ticket is locked, it could be moved to the queue where the agent has "rw" permissions and gain a full control. This issue affects: OTRS AG OTRS 8.0.x version: 8.0.16 and prior versions...
Otrs Otrs
4.3
CVSSv3
CVE-2021-36091
Agents are able to list appointments in the calendars without required permissions. This issue affects: OTRS AG ((OTRS)) Community Edition: 6.0.x version 6.0.1 and later versions. OTRS AG OTRS: 7.0.x versions before 7.0.27.
Otrs Otrs
4.3
CVSSv3
CVE-2021-21443
Agents are able to list customer user emails without required permissions in the bulk action screen. This issue affects: OTRS AG ((OTRS)) Community Edition: 6.0.x version 6.0.1 and later versions. OTRS AG OTRS: 7.0.x versions before 7.0.27.
Otrs Otrs
4.3
CVSSv3
CVE-2021-21437
Agents are able to see linked Config Items without permissions, which are defined in General Catalog. This issue affects: OTRSCIsInCustomerFrontend 7.0.15 and prior versions, ITSMConfigurationManagement 7.0.24 and prior versions
Otrs Itsmconfigurationmanagement
Otrs Otrscisincustomerfrontend
4.3
CVSSv3
CVE-2021-21438
Agents are able to see linked FAQ articles without permissions (defined in FAQ Category). This issue affects: FAQ version 6.0.29 and prior versions, OTRS version 7.0.24 and prior versions.
Otrs Faq
Otrs Otrs
4.3
CVSSv3
CVE-2021-21436
Agents are able to see and link Config Items without permissions, which are defined in General Catalog. This issue affects: OTRS AG OTRSCIsInCustomerFrontend 7.0.x version 7.0.14 and prior versions.
Otrs Cis In Customer Frontend
4.3
CVSSv3
CVE-2020-1778
When OTRS uses multiple backends for user authentication (with LDAP), agents are able to login even if the account is set to invalid. This issue affects OTRS; 8.0.9 and prior versions.
Otrs Otrs
4.3
CVSSv3
CVE-2020-1776
When an agent user is renamed or set to invalid the session belonging to the user is keept active. The session can not be used to access ticket data in the case the agent is invalid. This issue affects ((OTRS)) Community Edition: 6.0.28 and prior versions. OTRS: 7.0.18 and prior ...
Otrs Otrs
CVSSv3
CVSSv2
CVSSv3
VMScore
Recommendations:
CVE-2024-23316
SQL injection
type confusion
CVE-2024-20697
CVE-2024-4344
local
CVE-2024-30043
CVE-2024-3821
CVE-2024-5041
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