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Published: 23/09/2010 Updated: 17/08/2017

CVSS v2 Base Score: 7.6 | Impact Score: 9.5 | Exploitability Score: 5.5

VMScore: 676

Vector: AV:A/AC:M/Au:N/C:C/I:P/A:C

The default configuration of the CCAgent option prior to 9.0.8.4 in the management server (aka TSA) component in Alcatel-Lucent OmniTouch Contact Center Standard Edition enables maintenance access, which allows remote malicious users to monitor or reconfigure Contact Center operations via vectors involving TSA_maintenance.exe.

Vulnerable Product	Search on Vulmon	Subscribe to Product
alcatel-lucent ccagent
alcatel-lucent ccagent 7.1
alcatel-lucent omnitouch_contact_center -

CWE-16 http://www.securityfocus.com/archive/1/513869 http://secunia.com/advisories/41509 http://www.vupen.com/english/advisories/2010/2459 http://www.securityfocus.com/bid/43340 http://www.alcatel-lucent.com/wps/DocumentStreamerServlet?LMSG_CABINET=Corporate&LMSG_CONTENT_FILE=Support/Security/2010001.pdf http://www.nruns.com/_downloads/nruns-SA-2010-001.pdf https://exchange.xforce.ibmcloud.com/vulnerabilities/61921 https://nvd.nist.gov

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CVE-2010-3279

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