An issue exists in Open Ticket Request System (OTRS) Community Edition 5.0.x up to and including 5.0.36 and 6.0.x up to and including 6.0.19. A user logged into OTRS as an agent might unknowingly disclose their session ID by sharing the link of an embedded ticket article with third parties. This identifier can be then be potentially abused in order to impersonate the agent user.
Vulnerable Product | Search on Vulmon | Subscribe to Product |
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otrs otrs |
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debian debian linux 8.0 |