4.3
CVSSv3

CVE-2019-13457

Published: 10/03/2020 Updated: 27/01/2023
CVSS v2 Base Score: 4 | Impact Score: 2.9 | Exploitability Score: 8
CVSS v3 Base Score: 4.3 | Impact Score: 1.4 | Exploitability Score: 2.8
VMScore: 356
Vector: AV:N/AC:L/Au:S/C:P/I:N/A:N

Vulnerability Summary

An issue exists in Open Ticket Request System (OTRS) 7.0.x up to and including 7.0.8. A customer user can use the search results to disclose information from their "company" tickets (with the same CustomerID), even when the CustomerDisableCompanyTicketAccess setting is turned on.

Vulnerability Trend

Vulnerable Product Search on Vulmon Subscribe to Product

otrs otrs