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5
CVSSv2

CVE-2020-1777

Published: 15/10/2020 Updated: 19/10/2021
CVSS v2 Base Score: 5 | Impact Score: 2.9 | Exploitability Score: 10
CVSS v3 Base Score: 5.3 | Impact Score: 1.4 | Exploitability Score: 3.9
VMScore: 445
Vector: AV:N/AC:L/Au:N/C:P/I:N/A:N
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Vulnerability Summary

Agent names that participates in a chat conversation are revealed in certain parts of the external interface as well as in chat transcriptions inside the tickets, when system is configured to mask real agent names. This issue affects OTRS; 7.0.21 and prior versions, 8.0.6 and prior versions.

Vulnerability Trend

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otrs otrs

References

CWE-200https://otrs.com/release-notes/otrs-security-advisory-2020-15/https://nvd.nist.gov
CVSSv2
CVSSv2
CVSSv3
VMScore
Recommendations:
CVE-2024-29895blind SQL injectionCVE-2024-5064CVE-2023-52677CVE-2023-52682CVE-2024-30051CVE-2024-35849remote attackersremote
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