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6.5
CVSSv3

CVE-2020-2500

Published: 01/07/2020 Updated: 10/07/2020
CVSS v2 Base Score: 6.4 | Impact Score: 4.9 | Exploitability Score: 10
CVSS v3 Base Score: 6.5 | Impact Score: 2.5 | Exploitability Score: 3.9
VMScore: 570
Vector: AV:N/AC:L/Au:N/C:P/I:P/A:N
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Vulnerability Summary

This improper access control vulnerability in Helpdesk allows malicious users to get control of QNAP Kayako service. Attackers can access the sensitive data on QNAP Kayako server with API keys. We have replaced the API key to mitigate the vulnerability, and already fixed the issue in Helpdesk 3.0.1 and later versions.

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qnap helpdesk

References

CWE-798https://www.qnap.com/zh-tw/security-advisory/qsa-20-03https://nvd.nist.gov
CVSSv3
CVSSv2
CVSSv3
VMScore
Recommendations:
NULL pointer dereferenceCVE-2023-52689CVE-2024-23803client sideCVE-2023-52696information disclosureCVE-2024-35843CVE-2024-27130CVE-2023-52697
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