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6.5
CVSSv3

CVE-2021-21435

Published: 08/02/2021 Updated: 09/02/2021
CVSS v2 Base Score: 4.3 | Impact Score: 2.9 | Exploitability Score: 8.6
CVSS v3 Base Score: 6.5 | Impact Score: 3.6 | Exploitability Score: 2.8
VMScore: 383
Vector: AV:N/AC:M/Au:N/C:P/I:N/A:N
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Vulnerability Summary

Article Bcc fields and agent personal information are shown when customer prints the ticket (PDF) via external interface. This issue affects: OTRS AG OTRS 7.0.x version 7.0.23 and prior versions; 8.0.x version 8.0.10 and prior versions.

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Vendor Advisories

Debian CVElist Bug Report Logs: otrs2: CVE-2021-21435
Debian Bug report logs - #982586 otrs2: CVE-2021-21435 Package: src:otrs2; Maintainer for src:otrs2 is Patrick Matthäi <pmatthaei@debianorg>; Reported by: Salvatore Bonaccorso <carnil@debianorg> Date: Fri, 12 Feb 2021 07:30:01 UTC Severity: important Tags: security, upstream Found in version otrs2/6030-2 R ...

References

CWE-200https://otrs.com/release-notes/otrs-security-advisory-2021-02/https://bugs.debian.org/cgi-bin/bugreport.cgi?bug=982586https://nvd.nist.gov
CVSSv3
CVSSv2
CVSSv3
VMScore
Recommendations:
SSTICVE-2024-35863CVE-2024-35910man-in-the-middleCVE-2024-35912CVE-2024-25742LFICVE-2024-32002CVE-2024-22120
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