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6.5
CVSSv3

CVE-2018-20800

Published: 13/03/2019 Updated: 18/03/2019
CVSS v2 Base Score: 5.5 | Impact Score: 4.9 | Exploitability Score: 8
CVSS v3 Base Score: 6.5 | Impact Score: 3.6 | Exploitability Score: 2.8
VMScore: 490
Vector: AV:N/AC:L/Au:S/C:N/I:P/A:P

Vulnerability Summary

An issue exists in Open Ticket Request System (OTRS) 5.0.31 and 6.0.13. Users updating to 6.0.13 (also patchlevel updates) or 5.0.31 (only major updates) will experience data loss in their agent preferences table.

Vulnerability Trend

Vulnerable Product Search on Vulmon Subscribe to Product

otrs otrs 5.0.31

otrs otrs 6.0.13

References

CWE-20https://community.otrs.com/security-advisory-2018-10-security-update-for-otrs-frameworkhttps://nvd.nist.gov
CVSSv3
CVSSv2
CVSSv3
VMScore
Recommendations:
man-in-the-middlecommand injectionCVE-2021-47511CVE-2024-26238CVE-2024-4858CVE-2024-21305XXECVE-2021-47555CVE-2021-47526
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